Privacy Policy for Tekomo.com
Effective Date: 1st January 2025
Tekomo.com (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, products, and services. This policy complies with the General Data Protection Regulation (GDPR).
- Information We Collect
1.1 Information You Provide to Us
Account Information: Name, email address, phone number, and other details when you create an account.
Payment Information: Billing address, credit/debit card details, or other financial data when making a purchase.
Communications: Content of messages sent to our support team or through our contact forms.
1.2 Information We Collect Automatically
Device and Usage Data: IP address, browser type, operating system, and pages visited.
Cookies and Similar Technologies: Information about your preferences and activity on our website.
1.3 Information from Third Parties
Social media platforms or other sources where you have given consent to share data with us.
- How We Use Your Information
We use the information collected to:
Provide and improve our services.
Process transactions and send confirmations.
Personalize user experiences.
Communicate with you regarding updates, promotions, and customer support.
Analyze website usage and improve functionality.
Comply with legal obligations.
2.1 Legal Basis for Processing
Under GDPR, we rely on the following legal bases for processing your data:
Consent: When you have given us explicit consent.
Contractual Necessity: To fulfill our obligations under a contract with you.
Legitimate Interests: To improve our services and for fraud prevention.
Legal Compliance: To comply with applicable laws and regulations.
- Sharing Your Information
We may share your information with:
Service Providers: Trusted third parties that assist with website hosting, payment processing, and analytics.
Compliance and Legal Requirements: Authorities or organizations when required by law or to protect our rights.
Business Transfers: Entities involved in mergers, acquisitions, or sale of assets.
We ensure that all third parties comply with GDPR and protect your data.
- Cookies and Tracking Technologies
4.1 Cookies
Cookies are small files stored on your device to improve website functionality and user experience. You can manage cookie settings through your browser.
4.2 Analytics
We use analytics tools like Google Analytics to understand how users interact with our site. These tools may collect information such as your IP address and browsing behavior.
4.3 Consent for Cookies
Before storing non-essential cookies, we seek your explicit consent through a cookie banner in compliance with GDPR.
- Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion of your data at any time.
- Security
We implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security.
- Your Rights
Under GDPR, you have rights regarding your personal information, including:
Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request deletion of your data (“right to be forgotten”).
Restriction: Request restrictions on how your data is processed.
Portability: Request transfer of your data to another service provider.
Objection: Object to processing of your data for certain purposes, including marketing.
Withdraw Consent: Withdraw your consent at any time where processing is based on your consent.
To exercise your rights, contact us at info @ tekomo.com.
- Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
- International Data Transfers
If your information is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses or other lawful mechanisms.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes constitute acceptance of the updated policy.
- Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Email: info @ tekomo.com
Mailing Address: Hammargatan 11A, 235 32 Vellinge